FAQ - Frequently asked questions

  • What devices can be connected/used?

Interfaces to numerous device manufacturers are available, for example, WASPLab and Vitek (bioMérieux), MALDI-TOF (Bruker), BacTec, Phoenix and Kiestra (BD), etc.

  • Can automated, paperless processes be carried out?

Yes, Medat gives customers the option to use automated, paperless processes.

  • Can pathogen and resistance statistics be generated?

Yes, pathogen and resistance statistics can be generated via Quickstat (Medat statistics module) as well as via the exported Hybase findings in external systems.

  • Can EUCAST tables be integrated?

Yes, EUCAST tables can be easily integrated in the microbiology module.

  • What has to be done in advance?

Medat will help you in advance to set up tests, sequences and objects.

  • Is it possible to run a paperless office?

Generally, yes. However, archiving is customer-specific. Some customers still receive hard-copy reports.

  • Can blood plasma also be stored?

Yes, plasma can also be stored using the blood depot module.

  • Can steps be traced?

Yes, all of the steps carried out are documented and can therefore be traced in every case.

  • How safe is the system?

Every activity has the potential for error. Every activity has the potential for error. It is therefore important to counter these potential errors via a coherent operating structure and sophisticated organisational approach without overly restricting the user’s room for manoeuvre. For instance, this is achieved by consistent application of positive identification via bar code printing and bar code reading. The system flags up risks by generating relevant (error) messages. Errors can be prevented through system rejection.

  • Does the depot depend on the rest of the laboratory system?

No, the blood depot essentially operates independently of the laboratory system, but is closely connected with it to ensure rigorous exchange of patient, order and performance data.

  • How can I present my findings?

Findings can be presented individually using the print management module. Findings can easily be adjusted in line with the corporate design.

  • Does the print management module support LDT3?

Yes – we have introduced the exporting of LDT3 findings and can generate findings in clinical chemistry, microbiology and cytology, for instance.

  • Is it possible to automate findings written in a word processing programme?

Yes – most findings reports generated from laboratory data can also be automated.

  • How is print management sorted?

Eine Sortierung findet auf fünf Ebenen statt, z.B. Tour -> Einsender -> Patient -> Auftrag -> Befundtyp.

  • Is the module automated?

Yes, the billing module is fully automated.

  • How many billing formats does the billing module offer?

The billing module offers eight different billing formats, including private billing, cash accounting and collective billing.

  • How flexible can I be with the billing module?

Very! The module can be configured to suit individual requirements and offers considerable flexibility with eight different billing formats, quality assurance, automated testing, mixed billing, electronic accounting, reminders and consumer relationship management.

  • To what laboratory areas can the Order Entry module be connected?

Order Entry can be connected to all Medat modules.

  • What technical interfaces are available?

There are interfaces to LDT, HL7 and other Order Entry systems

  • For how long are the module orders visible?

This can be adjusted to suit individual cases.

  • Can additional requests be made to an order?

Yes, it is easy to include add-on orders with the Order Entry module.

  • Can you see previous orders?

Yes, the Order Entry module gives a comprehensive, structured overview of earlier orders.

  • Which devices can I connect to the module?

In principle, any device can be connected to the Onlines module.

  • Any there any hidden costs after purchasing this module?

No! The Onlines module allows you to connect at a fixed price with no hidden costs for you or your laboratory either now or in the future.

  • What technical interfaces are available?

The Onlines module provides an option to integrate all devices from all major manufacturers. We do not reject any interface. Contact us directly for more details. We do not reject any interface, contact us directly for more details.

  • How long does it take to connect to the interface?

That depends on the respective interface. In general, however, the technical connection to various devices has high priority for us and our customers and will therefore be implemented by us as soon as possible.

  • Are there technical interfaces?

No, there are currently no technical interfaces for the Toxicology module as this is still a relatively new module. However, we are constantly working to improve our modules and to offer interfaces. However, we are constantly working on improving our modules and being able to offer interfaces.

  • What is the Toxicology module used for?

The Toxicology module is primarily an input value system that calculates values in relation to toxicological findings.

  • Where are the data hosted?

The data are hosted on the customer’s site but also on certified Medat partner sites on request.

  • Where are the interfaces?

Interfaces are available with HL7, LDT, Mailbox, GEKID, cancer registry and all current HIS.

  • What are the special and unique features of the module?

What makes the pathology module special include ERP / CRM export, time-of-day-dependent turnaround time module, material-based sample tracking, long-term and short-term archiving with evaluation, and the documentation of all work steps in the LIS.

  • Can the findings also be used outside of the module?

Yes, the results are saved in .odt or .pdf format and can also be processed with other programs.

  • Are there interfaces to other modules?

Yes, the module human genetics is completely supported by the module Order Entry.

  • What does the mask for order entry look like?

The mask for the order entry is freely configurable.

  • Are there different clear masks for the individual departments?

Yes, the masks can be freely configured for the individual departments, including microbiology.

  • Do all analyzes have to be selected individually or can profiles also be stored?

Both are possible. Cross-divisional profiles can also be created, also for microbiology.

  • Is it possible to block examinations in the event of multiple requests within a short period of time, e.g. hepatitis serology or HbA1c?

Yes, that is possible. Each customer can control this himself via the set of rules.

  • What is the IT failure concept like, are there requirement cards analogous to the digital input masks?


  • Are the individual workstations clearly displayed when the patient samples are fed in manually (in the case of children / HIS failure)?


  • Can analyzes be displayed in color when they are introduced if they are only processed on a specific device?

Yes, at the customer’s request it is possible to inform the user with status messages and / or dialog boxes.

  • Is there the option of late reporting of analyzes and automatic processing at the analysis machine in order entry?

Yes, it is possible to post analyzes. However, the automatic processing has nothing to do with order entry and is a question of the machines. It is possible on the part of the LIS.

  • Are pathological values ​​shown in color?

Pathologicals are displayed across all laboratories in a color specified by the laboratory. The entire line (measured value, analysis name, standard range, etc.) or just the measured value can be shown in color in the display. Pathological values ​​(limits) can be stored specifically for the sender. The reason why a measured value is marked pathologically can also be shown (individual validation, limit violation, constellation of findings, delta check).

  • Are previous findings displayed?

Yes, both previous findings and previous values ​​(the last one or all previous values) can be displayed

  • Is autovalidation possible for individual parameters?

Yes. A distinction can be made here between pathological orders (orders with pathological measured values) and inconspicuous orders. These can be validated all at once with the push of a button. A complete autovalidation can be deposited by the user. This runs automatically at certain times whenever an order is subject to validation or when the doctor (possibly from a group of persons authorized to validate) logs into the system. An order can also be automatically validated and is provided with the addition that this order has been automatically validated (in this case without a signature). You can fall back on various options for validation, this is always tailored to the specific laboratory and set up the accreditation.

  • Can cumulative findings be displayed according to specialist departments (hematology / clinical chemistry, microbiology, immunohematology, outsourcing)?


  • If the measurement results are clearly sorted into groups (e.g. electrolytes, hormones, small BB, etc.)


  • Are the reference values ​​adapted to the automatic analyzers / methods?


  • Can the unit of the reference values ​​be freely selected (e.g. for troponin)?


  • Are the daily blood glucose profile results displayed with the current time?


  • Is there a graphical representation for electrophoresis?

Yes, both on the screen and in the printed report.

  • Can the stations only display the measurement results from the daily blood draws?

That is a question of the HIS, with Medat yes.

  • What documents are there?

All documents are customized and have their own layout.

  • Is there a prescription form for ordering blood products (signed by a doctor)?

Yes, when a blood group or product request is made via Order Entry, a so-called routing slip is printed out and signed by the requesting doctor. The layout for this is customer-specific.

  • Is there a separate cross-match finding that can be placed in the storage refrigerator with the crossed blood products?

Yes, there is one in the patient account with all patient data, current findings and all crossed products.

  • Is there an accompanying note for canned goods when they are handed over to the station?

There are several possibilities when an accompanying note can be printed, e.g. B. when releasing or issuing.

  • What does the transfusion documentation look like?

The documentation is customer-specific.

    • The product is manually set to transfused and the relevant fields are filled in, e.g. transfusing doctor
    • After a certain period of time, the product can be automatically booked for an unclear whereabouts, if no response has been received about a transfusion >closed Acknowledgment takes place via a completed transfusion protocol, this is usually on the accompanying note
  • How and where are the transfusions documented?

Documentation can be customer-specific using the following modules:

    • Quickdepot > Transfusion booking on ward
      • The transfusing doctor enters the transfusion via the ward information
    • Webdepot
      • Canned goods are set to transfused by the laboratory. Corresponding fields such as transfusing doctor must be completed
    • Blood Depot
      • Canned goods are set to transfused by the laboratory. Corresponding fields such as transfusing doctor must be completed
  • Is there an overview of missing documentation?

The inventory lists can be used to call up exactly which canned goods are in the external inventory, i.e. which have been issued. The statistics can be used to display which canned goods have been booked due to a lack of feedback on unclear whereabouts. Both the Quickdepot and the Webdepot can be used to indicate when patients are called that the transfusion documentation is still missing.

  • Is it possible to combine patients with several different PIDs or spellings into one patient?

Yes, this is possible.

  • Can multiple children be differentiated?


  • If a control batch change is recorded on site

Yes, a control batch change is recorded on site in accordance with RiliBÄK.

  • Is batch management possible in the LIS?

Yes, it is absolutely necessary.

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